Program Professional

As a Program Professional, you will be responsible for the overall management of all aspects of the Contingent Workforce Program for an assigned client. This includes: supporting the hiring manager community with the end-to-end hiring process for external talent (implementing and managing the requisition/submittal process and overseeing job placement), liaising with program suppliers and its candidates/workers, and troubleshooting and problem resolution, managing the ongoing relationships and communication. Your most important external stakeholders will be the hiring manager community, client HR and/or procurement lead, and the program suppliers.
Requisition management (creation of job requisitions, intake calls, shortlisting, interview scheduling, the hiring manager/supplier follow-up, onboarding, etc.) Non-requisition management (extensions, timesheets, offboarding, etc.) Monitor, respond to, and work items and activities that come into the program mailbox Responsible for the execution and meeting of program SLAs Responsible for the execution, creation/maintenance, and storage of Program Operating Manuals and SOPs Attend and be involved in the preparation of Client Review Meetings and Supplier Performance Reviews Provide training to new program suppliers and hiring managers Completion of a daily activity tracker

Experience in a service orientated business environment, preferably MSP, HR, Talent Acquisition, Recruitment, account management Bachelor’s degree in business or related field or relevant business experience. Good understanding of complex business processes Ability to deal with various internal and external stakeholders Excellent organizational, planning, and time management skills Strong communication skills in both English and other European language (German, French, Italian, Dutch, etc.) Good knowledge of Microsoft Office products including Word, Excel, and PowerPoint Knowledge of Vendor Management Systems (VMS Systems) such as SAP Fieldglass, Beeline, IQN, etc. will be an advantage

Career opportunity at the leading global recruitment organization Possibility to grow your career towards a position as Team Lead or Manager Flexible working hours Possibility to work remotely Sportscard and private medical care Training and workshops Internal initiatives like Learning & Development, Social Media, Event Management, Innovation Labs & much more