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Support Specialist with French & English

referenční číslo: 33651 | aktuálnost: 12.06.2022

ManpowerGroup s.r.o.

Support Specialist with French & English

Náplň práce

For our client, a famous cloud computing company we are looking Support Specialist with French and English languages. ️ Would you like to build your career in a progressive and stable company? Are you a problem solver, goals and customer-satisfaction oriented, well organized, responsible person with excellent communication skills? Would you like to improve your knowledge of cloud products and technologies? If you say: „YES! YES! YES! “ I guess this job opportunity will be a great chance for you!
You will provide expert technical guidance for the company’s products and cloud technologies to SME customers via phone, email, and/or remote access. Working collaboratively, you will analyze and develop solutions for customer issues ensuring Detailing cases and resolutions clearly in the CRM system Taking ownership of hot and more critical cases when required

Požadujeme

Some background in providing technical customer support Ability to understand technical issues and apply technical concepts 2+ years of work experience with Windows Server/Desktop and networking/WEB protocols (TCP/IP/HTTPS/DNS) Proficient (Native) French languages is MUST Fluent English language is MUST

Nabízíme

25 days of vacation 5 sick days per year Home office possibility Cafeteria program Lunch allowance Travel Card coupon for the local public transportation Supplementary pension Corporate events 

Region: Praha, Česká republika

Obor: IT - prodej a služby, IT - správa systémů a služby

Pracovní poměr: Plný úvazek