For our client, a famous cloud computing company we are looking Support Specialist with French and English languages. ️ Would you like to build your career in a progressive and stable company? Are you a problem solver, goals and customer-satisfaction oriented, well organized, responsible person with excellent communication skills? Would you like to improve your knowledge of cloud products and technologies? If you say: „YES! YES! YES! “ I guess this job opportunity will be a great chance for you!
You will provide expert technical guidance for the company’s products and cloud technologies to SME customers via phone, email, and/or remote access. Working collaboratively, you will analyze and develop solutions for customer issues ensuring Detailing cases and resolutions clearly in the CRM system Taking ownership of hot and more critical cases when required
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