IT support with English

For our client,well established international business company, we are looking for a candidate for a position of 
„IT support specialist with english“ 
The position provides internal IT support services for affiliates in different countries worldwide. The suitable candidate will be a part of global team of IT specialists, each specialist will have individual work on interesting projects

JOB DESCRIPTION

• Ensure the reliability of IT services and increase satisfaction of clients and customers 
• Improve the quality and availability of IT infrastructure (HW, SW, telecommunication, business applications, customer connection, ATM, etc.) to end users 
• Creating a detailed technical documentation and standard operational procedures 
• Monitoring and solving problems with IT infrastructure relating to routine operational issues including failures 
• Working with internal and external clients – communication in foreign languages via phone and email 
• Dealing with complex cases and cooperation with the team leader

• Technical high school or university education 
• Experience in call center or helpdesk support in international company is advantage 
• Essential is fluent ENGLISH (min. C1 level) – daily use, other languages are welcomed 
• Ability to adapt to changing conditions, work in quickly developing environment 
• Analytical thinking and excellent communication skills 
• Ability to work independently and also in a team

• Work in luxury premises 
• Start ASAP by agreement 
• Daily use of English and possibly other languages (20 different languages in the company) 
• Continuous self-fulfillment and opportunity for professional growth within international company 
• Excellent salary and extensive benefits

NOTE

the work has a shift system 
If you are interested, send us your CV in Czech/Slovak or English!