Consumer Care Specialist

Come join one of the largest brewer in the world. Multinational drink and brewing company is currently hiring for the position of Consumer Care Specialist to ensure operational coverage for business as usual consumer requests, improve consumer journey in contact models as well as consumer satisfaction and loyalty. Are you a team player? Are you oriented on the result? Do not and hesitate and apply now!
Assist consumers questions, doubts and handle different levels of complaints Ensure consumers onboarding and loyalty Ensure balance between consumer, customer and objectives Prioritize cases and address properly each issue Communication with all stakeholders

Fluent English and German Analytical and problem solving skills Basic business sense Consumer/Customer mindset Knowledge of MS Office

Company events Company free products Holiday Meal vouchers Multisport card