IT Support Specialist - fresh graduates are welcome!

Famous and world-known japanese multinational corporate with headquarter in Tokyo - The company is active in a range of industries, including digital systems, power and renewable energy solutions, railway systems, healthcare products, and financial systems - and we are actively hiring - for the role of IT Support Specialist L1 - the role is for a fresh graduates or candidates with a starting experience from IT industry.
Responsible for troubleshooting IT related issues that require physical attention Deliver computers in a ‘ready to use’ state to IT users Perform regular inventory checks for relevant hardware Manage logistics by using local logistic providers to ship and move devices across locations Provide support to end users, IT equipment, software in meeting rooms and similar user collaboration/common areas as part of desk-side support Host and support third party technicians Regular checks of computer rooms including temperature, air conditioning, cabling and general functionality Follow given OSS governance (participate in meetings, follow escalation path, etc.)

Analytical and communication skills Problem solving and troubleshooting skills Incident responding skills Learning agility Testing Customer focus, very good English (use on a daily basis) Tools - Service Now, MS Office 365, Windows, iOS, Asset management tools

During your work with us, we will train you and provide you with Sigma or ITIL certification Fulltime employment, long-term cooperation Career traning and development English using on a daily basis Nice payment conditions + benefits Location Prague or Brno (office work is required - onsite) Working time from Monday - Friday - 8.00 - 16.00 h. (no extra shifts or emergency calls) Only for EU citizens or candidates with free entrance to the Czech labor market