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Grafton Recruitment s.r.o.

Customer Care Professional with swedish

(referenční číslo: 20-28-216100/JD)

This is an exciting opportunity for both fresh graduates and candidates with work experience. We have an exclusive opportunity working with one of world's largest corporations. The company is a dynamic and expanding, world-class organization with multinational environment.

The company offer extensive training with competitive compensation and benefits as well as advancement opportunities in a rapidly expanding organization.

Great people, great values, great experience

Main responsibilities:

  • Daily contact with customers, coordination of all activities toward customer
  • Advice on product, prices and payments
  • Management of assigned corporate customer portfolio
  • Processing customer orders, claims solution and return process
  • Daily contact with foreign subjects
  • Provide and maintain strong, professional relationships
  • Establish and maintain effective relationship with customers and gain their trust and respect

Note: This is not a call centre role


  • Good communication skills and team orientation
  • Fluent English and Swedish language
  • Ability to work under pressure and independent responsibility
  • Customer service work experience, or in a coordination, may come as an advantage
  • Professionalism and a positive attitude
  • Ability to work effectively either alone or as part of a team
  • Computer literate
  • Excellent organizational ability, including planning well and managing responsibilities effectively

This position is suitable for both fresh graduates and candidates with work experience.



  • Interesting work in an international environment
  • Continuous language and personal development through training
  • Comfortable business offices in the centre of Prague
  • Overall generous benefits package

Are you interested in this position? Please fill in the contact form or send us your CV in English language with the ref. number in the subject of your application.

If you have had an interview in Grafton already, please contact your consultant directly via e-mail.

For more related job opportunities visit www.grafton.cz/en/jobs/business-services/

Please read carefully the text below and attach it to your e-mail/letter.
I agree that company Grafton Recruitment, Na Porici 3a, Praha 1, will process my private personal data towards mediation a job (filing, editing, sorting and its providing to a third party whose identity will be communicated to me) in accordance with legislative act number 101/2000 Sb. "O ochraně osobních údajů" until written form revocation. I confirm being awarded of my rights in connection with access to and protection of information. For exact wording of §12 and §21 please go to http://www.uoou.cz/uoou.aspx?menu=4&submenu=5&loc=20.

Region: Hl. m. Praha
Obor: Služby, osobní služby, au-pair
Typ nabídky: Zaměstnání