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Grafton Recruitment s.r.o.

Customer & Partner Support - language guru

(referenční číslo: 16-28-186559/JD)

Do you speak various languages? And you want to start your carrier in international company?
If your answer is YES, you are the person we are looking for

Successful candidate will be point of contact for customers and business partners of our client and will be responsible for:

  • Handling pre-sales end user or partner enquiries with focus on sales lead generation
  • Ensuring Sales team and partners receive qualified and comprehensive leads
  • Coordinating with and training Sales team and partners to ensure all leads are followed up in a timely manner and data entry standards are met to secure marketing database and reporting accuracy
  • Maintaining regular contact with business partners to engage them, obtain their feedback and identify areas for further support, help them navigate through tools, incentives and programs to positively influence their business development and growth with our client
  • Providing daily support to Partners, Sales and Channel Sales teams on sales enablement and partner program tools and Partner program
  • Working with Partners on on- and off-boarding and developing their awareness of Partner program structure, requirements and tools


Are you/ do you have:

  • Customer focused
  • communicative and your skills spoken and written are excellent
  • Action oriented
  • Strong problem solving
  • Excellent at time and task management with ability to multitask
  • Calm and assured manner with ability to deliver results under pressure either as an individual or as part of a team
  • Natural aptitude for technology
  • Experience from call centre or customer support environment is a plus

Language skills:
  • Fluent English
  • Fluent in two of the following languages: Polish, Dutch, German, French, Russian
  • Any other additional European language is a plus


What you can gain:

  • Competitive financial recognition
  • A structured career path
  • External and internal trainings
  • Free language courses, fitness program, health program
  • 5 weeks of holidays
  • Pension scheme and life insurance
  • Contribution to meals in our canteen
  • A dynamic and multicultural working environment

Are you interested in this position? Please fill in the contact form or send us your CV in English language with the ref. number in the subject of your application.

If you have had an interview in Grafton already, please contact your consultant directly via e-mail.

For more related job opportunities visit www.grafton.cz/en/jobs/business-services/

Please read carefully the text below and attach it to your e-mail/letter.
I agree that company Grafton Recruitment, Na Porici 3a, Praha 1, will process my private personal data towards mediation a job (filing, editing, sorting and its providing to a third party whose identity will be communicated to me) in accordance with legislative act number 101/2000 Sb. "O ochraně osobních údajů" until written form revocation. I confirm being awarded of my rights in connection with access to and protection of information. For exact wording of §12 and §21 please go to http://www.uoou.cz/uoou.aspx?menu=4&submenu=5&loc=20.

Region: Jihomoravský kraj
Obor: Administrativa, Služby, osobní služby, au-pair
Typ nabídky: Zaměstnání