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Grafton Recruitment s.r.o.

Technical customer support with german

(referenční číslo: 20-28-215999/JD)

If you speak GERMAN, if you are interested in working for one of the most influential IT companies in the world, then we are looking for YOU

This is your chance to have the opportunity to work for one of the world´s fastest growing software companies as a Product Support Analyst.

Your daily tasks will include:

  • Communication with customers on daily basis regarding software or technical issues
  • Entering technical and application related issues into the company system
  • Identifying problems, finding solution to issues and troubles and inform clients about its solution
  • Processing documents and information
  • Developing product knowledge and identifying areas for further specialization
  • Deep understanding of company product
  • Ensure quality service in technical matters in a hospitality field

Come join the team of young professionals with positive mindset- USE THAT BIG RED BUTTON BELOW TO APPLY

Note: This vacancy requires working in shifts - there is a nice financial compensation for those Some of them are performed as a home office


  • Fluent in English and German
  • Interest in IT and software such as some booking system
  • Previous experience in hospitality (e.g. hotel reception, booking etc.) or technical-oriented positions is a big PLUS
  • Good communication skills
  • Very strong problem solving and analytical skills
  • Independence



  • Meal vouchers
  • Additional holiday
  • Sick days
  • Flexi passes
  • Language courses
  • Above standard medical care
  • Contribution to pension and life insurance
  • Work for one of the world's fastest growing software companies
  • Continuous training
  • Friendly and multicultural environment in modern offices
  • Rewarding career

Are you interested in this position? Please fill in the contact form or send us your CV in English language with the ref. number in the subject of your application.

If you have had an interview in Grafton already, please contact your consultant directly via e-mail.

For more related job opportunities visit www.grafton.cz/en/jobs/business-services/

Please read carefully the text below and attach it to your e-mail/letter.
I agree that company Grafton Recruitment, Na Porici 3a, Praha 1, will process my private personal data towards mediation a job (filing, editing, sorting and its providing to a third party whose identity will be communicated to me) in accordance with legislative act number 101/2000 Sb. "O ochraně osobních údajů" until written form revocation. I confirm being awarded of my rights in connection with access to and protection of information. For exact wording of §12 and §21 please go to http://www.uoou.cz/uoou.aspx?menu=4&submenu=5&loc=20.

Mzda: 34 000 - 37 000 Kč / měsíc
Region: Hl. m. Praha
Obor: Služby, osobní služby, au-pair
Typ nabídky: Zaměstnání