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Grafton Recruitment s.r.o.

Quality Analyst with French call centre experience

(referenční číslo: 20-28-218885/JD)

English AND french speaker experienced from call centre?
great :)
then become ONE OF US - quality assurance AT call centre

What can you expect from this position?

  • Improving communication between customers and employees of our company
  • You will be responsible for controlling quality of customer service during the phone calls of our employees
  • You will be reporting to director and team leaders about the quality of our service to our customers
  • Providing communication between director and our team
  • You will have the leadership responsibility for your team

IF YOU ARE looking FOR chalennging work where YOU CAN USE your leading AND language skills then apply NOW


  • Fluent English and French (plus Dutch would be a great plus but not must)
  • English advanced - to be able to communicate with colleagues
  • Experience in sales call centre or customer service environment is an advantage
  • Stress resistance



  • 25 days of holiday,
  • 5 sick days
  • Massages
  • Special petrol card
  • Meal vouchers
  • Kitchen at work with equipment
  • Friendly small team

Are you interested in this position? Please fill in the contact form or send us your CV in English language with the ref. number in the subject of your application.If you have had an interview in Grafton already, please contact your consultant directly via e-mail.

For more related job opportunities visit www.grafton.cz/en/job-search?disciplines=business-services

Please read carefully the text below and attach it to your e-mail/letter.
I agree that company Grafton Recruitment, Na Porici 3a, Praha 1, will process my private personal data towards mediation a job (filing, editing, sorting and its providing to a third party whose identity will be communicated to me) in accordance with legislative act number 101/2000 Sb. "O ochraně osobních údajů" until written form revocation. I confirm being awarded of my rights in connection with access to and protection of information. For exact wording of §12 and §21 please go to http://www.uoou.cz/uoou.aspx?menu=4&submenu=5&loc=20.

Mzda: 30 000 - 38 000 Kč / měsíc
Region: Česká republika
Obor: Finance, pojišťovnictví, účetnictví, bankovnictví
Typ nabídky: Zaměstnání