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Grafton Recruitment s.r.o.
Assistant customer support with German
(referenční číslo: 20-28-228096/JD)
Fluent ENGLISH and GERMAN CUSTOMER / CLIENT - ORIENTED
We are currently giving a great chance to fresh graduates as well as to candidates with previous work experience
You will be provided with the initial TRAINING
Your main responsibilities will be:
- Investigate and resolve customer's problems
- Communicating and coordinating with internal departments
- Administrative tasks
- Resolving clients´ requests during initial contact
- Forwarding queries to the appropriate departments
- Monitoring of daily transactions
- Proposing solutions for ad-hoc situations
- At least a Bachelor degree
- Ideally previous experience in customer service (but we are open to fresh graduates as well)
- Fluent English and German
- Analytical thinking
- Problem solving skills
- Ability to multi-task
- The ability to work independently and as part of a team
- 25 days of vacation
- Meal vouchers
- Health and accident insurance
- Opportunity for career growth both horizontally and vertically
- Stable employment and high standards of work
Are you interested in this position? Please fill in the contact form or send us your CV in English language with the ref. number in the subject of your application.
If you have had an interview in Grafton already, please contact your consultant directly via e-mail.
For more related job opportunities visit www.grafton.cz/en/jobs/business-services/
Please read carefully the text below and attach it to your e-mail/letter.
I agree that company Grafton Recruitment, Na Porici 3a, Praha 1, will process my private personal data towards mediation a job (filing, editing, sorting and its providing to a third party whose identity will be communicated to me) in accordance with legislative act number 101/2000 Sb. "O ochraně osobních údajů" until written form revocation. I confirm being awarded of my rights in connection with access to and protection of information. For exact wording of §12 and §21 please go to http://www.uoou.cz/uoou.aspx?menu=4&submenu=5&loc=20.
|Region:||Hl. m. Praha|
|Obor:||Služby, osobní služby, au-pair|