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Grafton Recruitment s.r.o.

Customer Service Representative with Dutch

(referenční číslo: 20-28-216775/JD)

Great opportunity for Dutch speaking candidates who want to work in the centre of Prague and are looking for Customer Service Representative experience
Are you afraid that you are not experienced enough for this position? Then don´t be The full training will be provided at the beginning so very soon you become „Customer care EXPERT“.

→ This position is suitable for both:

  • fresh graduates, seeking their first real working experience and
  • candidates with previous experience.

RESPONSIBILITIES alias What this role includes?

  • Taking enquiries from customers via phone, e-mail or social media.
  • Assist with placement of orders, refunds, or exchanges.
  • SHERLOCK part - Investigating and resolving customer's problems.
  • Taking care of the customers’ needs and developing positive relationships with customers – helping with creating positive brand.
  • Advising customers through in-depth knowledge of company´s products and services.
  • Communicating and coordinating with internal departments.
  • Office tasks.


REQUIREMENTS alias What you need to get this job?

  • University or high school degree
  • Capability to work in international teams
  • Fluent in English and Dutch language
  • Excellent telephone manner along with good computer skills
  • Highly organized and motivated candidates
  • Professionalism



  • Language courses
  • Flexible working hours
  • Workplace in the city centre
  • Overall generous benefits package
  • Possibility to develop your career in a well-known international company

Are you interested in this position? Please fill in the contact form or send us your CV in English language with the ref. number in the subject of your application.

If you have had an interview in Grafton already, please contact your consultant directly via e-mail.

For more related job opportunities visit http://www.grafton.cz/en/jobs/business-services/

Please read carefully the text below and attach it to your e-mail/letter.
I agree that company Grafton Recruitment, Na Porici 3a, Praha 1, will process my private personal data towards mediation a job (filing, editing, sorting and its providing to a third party whose identity will be communicated to me) in accordance with legislative act number 101/2000 Sb. "O ochraně osobních údajů" until written form revocation. I confirm being awarded of my rights in connection with access to and protection of information. For exact wording of §12 and §21 please go to http://www.uoou.cz/uoou.aspx?menu=4&submenu=5&loc=20.

Region: Hl. m. Praha
Obor: Služby, osobní služby, au-pair
Typ nabídky: Zaměstnání