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Grafton Recruitment s.r.o.

Customer Support Specialist with GE and EN

(referenční číslo: 20-28-228104/JD)

Are you fluent in GERMAN language?...Yes
Do you have good communication skills in ENGLISH?...Yes

APPLY NOW We have a great chance for recent graduates as well as to candidates with previous work experience

As a Customer Support Specialist you will be:

  • Investigate and resolve customer's problems
  • Understanding of company procedures
  • Answering emails & phone calls and responding to basic customer requests
  • Forwarding queries to the appropriate departments
  • Communicating and coordinating with internal departments
  • Monitoring of daily transactions


Do you have Customer Support profile?

  • High school or Bachelor degree
  • Previous experience in customer service are preferred (but graduates are welcomed too)
  • Fluency in English and German languages
  • Problem solver with analytical mind
  • Ability to manage multi-task
  • The ability to work independently and as part of a team


Which benefits you can expect?

  • Flexible working hours
  • Home office (3 days/month)
  • 5 400 CZK for language courses and education
  • 2 paid day for external trainings
  • Sophisticated system of internal training and rotational program
  • 5 weeks of vacation
  • Meal vouchers
  • Cafeteria (in the amount of 3% gross monthly salary)
  • Travel and accident insurance also for private purposes
  • Employee´s sales and benefits
  • Refreshment including fresh fruit in the office
  • Teambuilding and events

Atractive location in Prague (5 minutes from the subway station)

Are you interested in this position? Please fill in the contact form or send us your CV in English language with the ref. number in the subject of your application.

If you have had an interview in Grafton already, please contact your consultant directly via e-mail.

For more related job opportunities visit www.grafton.cz/en/jobs/business-services/

Please read carefully the text below and attach it to your e-mail/letter.
I agree that company Grafton Recruitment, Na Porici 3a, Praha 1, will process my private personal data towards mediation a job (filing, editing, sorting and its providing to a third party whose identity will be communicated to me) in accordance with legislative act number 101/2000 Sb. "O ochraně osobních údajů" until written form revocation. I confirm being awarded of my rights in connection with access to and protection of information. For exact wording of §12 and §21 please go to http://www.uoou.cz/uoou.aspx?menu=4&submenu=5&loc=20.

Region: Hl. m. Praha
Obor: Služby, osobní služby, au-pair
Typ nabídky: Zaměstnání