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Grafton Recruitment s.r.o.

Tech Support with English and German

(referenční číslo: 16-10-188592/JD)

Do you know English and German on professional level?
Do you have experience with computer systems or previous experience from tech support?
Would you like to use your skills in international company, leader in its field?

Then apply, this is a position for you:

On this position you will:

  • Provide Level i direct mail or phone support to customers and partners.
  • Escalate cases to Level 2 support representatives by fielding questions and providing technical information on support issues.
  • Get opportunity to develop technical skills, knowledge about new products and produce training documents for other team members
  • Maintain a high degree of technical competence and expertise on the scanning, wireless networking and mobile computing families of products.

You will get a chance to work in international team and prove yourself in enriching and challenging job where you can really make a difference.


For this position you will need:

  • Advanced knowledge of German (C1) and upper-intermediate level of English (B2)
  • Experience in computer systems, aptitude for IT
  • Strong communication and problem solving skills

You have a big advantage if you have:
  • Previous experience in tech support / customer centre
  • Knowledge of remote tooling
  • Knowledge of Mobile computing technologies and Operating Systems



  • 5 weeks of vacation
  • Pension and Life Insurance
  • Meal vouchers
  • Competitive salary
  • Target driven bonuses
  • Language courses
  • Satisfaction from executing a job that influences millions of other people
  • Continuous training and development
  • Health benefits

Are you interested in this position? Please fill in the contact form or send us your CV both in English and Czech language with the ref. number in the subject of your application.

If you have had an interview in Grafton already, please contact your consultant directly via e-mail.

For more related job opportunities visit www.grafton.cz/en/jobs/it-telecommunications

Please read carefully the text below and attach it to your e-mail/letter.
I agree that company Grafton Recruitment, Na Porici 3a, Praha 1, will process my private personal data towards mediation a job (filing, editing, sorting and its providing to a third party whose identity will be communicated to me) in accordance with legislative act number 101/2000 Sb. "O ochraně osobních údajů" until written form revocation. I confirm being awarded of my rights in connection with access to and protection of information. For exact wording of §12 and §21 please go to http://www.uoou.cz/uoou.aspx?menu=4&submenu=5&loc=20.

Mzda: 22 000 - 27 000 Kč / měsíc
Region: Jihomoravský kraj
Obor: Služby, osobní služby, au-pair
Typ nabídky: Zaměstnání