Grafton Recruitment s.r.o.
Order Administrator with French
(referenční číslo: 16-28-211156/JD)
- single point of contact for and interacts with EMEA Partners and Sales teams
- provide information and support in response to inquiries about orders, products and procedures
- deliver a high level of professional customer service and developing further the customer service standards
- Personal approach towards customers
- Support our partners and help them with order management - providing information concerning changes, pricing and shipping
- Provide esolutions and communicating updates
- Communicate also with other departments to ensure the customer is delighted
- Handle and resolve partners’ complaints or special requests via email and phone, following up with partners to ensure that their queries are resolved to their full satisfaction
- Review reports providing detailed information on open transactions including unresolved matters, action taken, and any relevant comments
- multi-tasking and ability to prioritize in order to meet deadlines
- calm and patient attitude under pressure
- communication in English and French every day - do you have good command of both?
- any other European language? Great advantage!
- good communication skills
- Full time contract
- 5 weeks of vacation
- Competitive salary
- Continuous training and development
- Language courses
- Pension and Life Insurance
- Health benefits
- Contribution to lunches (canteen in the building)
Are you interested in this position? Please fill in the contact form or send us your CV both in English and Czech language with the ref. number in the subject of your application.
If you have had an interview in Grafton already, please contact your consultant directly via e-mail.
For more related job opportunities visit www.grafton.cz/en/jobs/business-services/
Please read carefully the text below and attach it to your e-mail/letter.
I agree that company Grafton Recruitment, Na Porici 3a, Praha 1, will process my private personal data towards mediation a job (filing, editing, sorting and its providing to a third party whose identity will be communicated to me) in accordance with legislative act number 101/2000 Sb. "O ochraně osobních údajů" until written form revocation. I confirm being awarded of my rights in connection with access to and protection of information. For exact wording of §12 and §21 please go to http://www.uoou.cz/uoou.aspx?menu=4&submenu=5&loc=20.
|Obor:||Administrativa, Služby, osobní služby, au-pair|
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