Grafton Recruitment s.r.o.
Customer Support Specialist with ENG (Relocation to Brno CZ)
(referenční číslo: 16-28-215884/JD)
- Answer in-bound support related phone calls OR chat messages from customers
- Provide support for products through customer interaction and the use of the industry leading diagnostic tools.
- Maintain customer relationship management
- Handle inquiries from customers related to services, network coverage, features, handsets & devices, accessories, repair & troubleshooting, billing and rate plans service activations and changes.
- Fluency in English languge is a must (B2 level for chat support, C1 for phone support)
- Open-minded approach towards technology (if you know how to use your smartphone, you should be just fine)
- Special occasion contribution (marriage and child birth)
- Universal vouchers
- Compensation for income loss due to sickness
- Meal contribution
- Special working time contribution
- Cultural activities
- Sports activities
- Company events
- Life insurance
- Referral bonus
- Possibility of personal growth
Are you interested in this position? Please fill in the contact form or send us your CV both in English and Czech language with the ref. number in the subject of your application.
If you have had an interview in Grafton already, please contact your consultant directly via e-mail.
For more related job opportunities visit www.grafton.cz/en/job-search?disciplines=business-services
Please read carefully the text below and attach it to your e-mail/letter.
I agree that company Grafton Recruitment, Na Porici 3a, Praha 1, will process my private personal data towards mediation a job (filing, editing, sorting and its providing to a third party whose identity will be communicated to me) in accordance with legislative act number 101/2000 Sb. "O ochraně osobních údajů" until written form revocation. I confirm being awarded of my rights in connection with access to and protection of information. For exact wording of §12 and §21 please go to http://www.uoou.cz/uoou.aspx?menu=4&submenu=5&loc=20.
|Mzda:||900 - 1 200 Kč / měsíc|
|Obor:||Služby, osobní služby, au-pair|
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