Grafton Recruitment s.r.o.

Customer Support Specialist with ENG (Relocation to Brno CZ)

(referenční číslo: 16-28-215884/JD)

  • Answer in-bound support related phone calls OR chat messages from customers
  • Provide support for products through customer interaction and the use of the industry leading diagnostic tools.
  • Maintain customer relationship management
  • Handle inquiries from customers related to services, network coverage, features, handsets & devices, accessories, repair & troubleshooting, billing and rate plans service activations and changes.

Požadujeme:

  • Fluency in English languge is a must (B2 level for chat support, C1 for phone support)
  • Open-minded approach towards technology (if you know how to use your smartphone, you should be just fine)

Nabízíme:

Benefits:

  • Special occasion contribution (marriage and child birth)
  • Universal vouchers
  • Compensation for income loss due to sickness
  • Meal contribution
  • Special working time contribution
  • Cultural activities
  • Sports activities
  • Company events
  • Life insurance
  • Referral bonus
  • Possibility of personal growth

Are you interested in this position? Please fill in the contact form or send us your CV both in English and Czech language with the ref. number in the subject of your application.

If you have had an interview in Grafton already, please contact your consultant directly via e-mail.



For more related job opportunities visit www.grafton.cz/en/job-search?disciplines=business-services


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Mzda: 900 - 1 200 Kč / měsíc
Region: Jihomoravský kraj
Obor: Služby, osobní služby, au-pair
Typ nabídky: Zaměstnání

Kontaktní informace: