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Grafton Recruitment s.r.o.

Customer Care Specialist with English and other language

(referenční číslo: 1-28-202003/JD)

Do you speak English and another language?

Communication with customers via phone or email is not a problem for you, but you do NOT want to work for an outbound call center?

Are you searching for combination of work with people and dealing with administrative tasks?

Then do not hesitate and APPLY for our role

This role is suitable for both fresh GRADUATES and experienced candidates

Your main responsibilities will be:

  • you will be contacted by customers from different countries (via phone calls or emails) and you will be participating on answering their questions and solving their queries
  • administrative tasks related to customer orders
  • data entry into the internal database
  • use of Excel
  • working at a team


  • Excellent English and fluent knowledge of another language (German, French, Italian, Greek, Polish etc.)
  • Good command of PC skills
  • Great communication (verbal and written) and presentation skills
  • Customer-oriented approach
  • Positive and friendly attitude
  • Good organizational skills
  • Ability to multi-task
  • Team-player



  • 5 extra days of paid vacation
  • Meal vouchers
  • Sick Days
  • Education allowance
  • Contribution to pension insurance
  • Cafeteria system
  • Team buildings and company events

Are you interested in this position? Please fill in the contact form or send us your CV in English language with the ref. number in the subject of your application.

If you have had an interview in Grafton already, please contact your consultant directly via e-mail.

For more related job opportunities visit www.grafton.cz/en/jobs/business-services/

Please read carefully the text below and attach it to your e-mail/letter.
I agree that company Grafton Recruitment, Na Porici 3a, Praha 1, will process my private personal data towards mediation a job (filing, editing, sorting and its providing to a third party whose identity will be communicated to me) in accordance with legislative act number 101/2000 Sb. "O ochraně osobních údajů" until written form revocation. I confirm being awarded of my rights in connection with access to and protection of information. For exact wording of §12 and §21 please go to http://www.uoou.cz/uoou.aspx?menu=4&submenu=5&loc=20.

Mzda: 28 000 - 35 000 Kč / měsíc
Region: Hl. m. Praha
Obor: Služby, osobní služby, au-pair
Typ nabídky: Zaměstnání